Get it fixed

According to a recent study by CarFax, nearly one in five US vehicles are operating with an open (unfixed) recall. CarFax said the highest rate of unfixed vehicles was in Texas and Mississippi, and among minivans and SUVs.

If you have one, get it fixed! And if you’re not sure, go to this government site to find out. (And if you’re in Texas or Mississippi, watch out for other vehicles!)

And hold on to your wallet

Last year, we reported on this issue here. Studies had concluded that car dealers treat recall customers very well in general, and the repairs are completed professionally. We went on to say that dealers view recall customers in a very positive light – at least positive cash-flow wise, that is.

We relayed the “small sample size” data that show that people who have rebate repairs often use that opportunity to get other non-covered repairs completed as well. Not only that, but with nothing but time on their hands in a dealer showroom, a recall customer has the time and the mindset to check out the new cars.

Recalls were at a record clip at the time of our post, and the numbers just keep going up. Manufacturers may dislike recalls – after all, they are vey expensive and the manufacturer foots the bill. But dealers love recalls – they keep the cash and the customers flowing.

So if your car has been recalled, by all means get it fixed. And if you need more work done, get that as well. But get the work you need, don’t say yes to every fluid, hose, and filter change that you might not really need at all.

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